DELTA MOB — Official Concept Artwork

SHIPPING & RETURNS

Everything you need to know before you order.

Shipping

Every piece is printed and pressed on demand through our production partner, Apliiq. Nothing is sitting in a warehouse waiting to be picked — your gear gets made for you, then shipped.

Production time: 3–5 business days after order. Orders placed on weekends or holidays start production the next business day.

Domestic transit (US): 3–7 business days via USPS or UPS ground once the order leaves production. You'll get a tracking link by email the moment it ships.

International: Not currently offered. We're US-only for now. If you're outside the US and want to be notified when we expand, join the drop list at the bottom of the homepage.

Free shipping $75+: Orders over $75 ship free inside the US. Under $75, flat $6 shipping at checkout.

Address changes: Reach out via the contact form within 12 hours of ordering. After that, the order may already be in production and we can't change it.

Lost or damaged in transit: If tracking shows delivered and it's not there, or your order arrives damaged, contact us — we'll fix it. Don't throw anything out until we've sorted it.

Returns & Exchanges

30-day window. If something isn't right, you have 30 days from the delivery date to request a return or exchange. After that, the order is considered final.

What's eligible: Unworn, unwashed gear with the original tags still attached and packaging intact. Try it on — that's what the window is for. Just don't wear it out or wash it before deciding.

What's final-sale: Limited drops and graphic-defect claims. Because each piece is printed on demand, we can't reprint a sold-out graphic — so if you're returning because the artwork looked different than expected, that's noted on the product page up front and the sale is final.

Defects: Print issues, stitching failures, damaged-on-arrival — those are on us, full stop. Send photos through the contact form and we'll either replace or refund. No 30-day clock on real defects.

Who pays return shipping: Customer pays return shipping on size exchanges and change-of-mind returns. We cover return shipping on anything that's our fault (defect, misprint, wrong item shipped).

Refunds: Issued to the original payment method within 5–7 business days after we receive and inspect the return. You'll get an email when the refund posts. Exchanges go back into production the same day they arrive.

Process

Starting a return or exchange is straightforward. Four steps, straight line:

  1. Reach out. Use the contact form below with your order number, the item, and what you need (return / exchange / defect). We reply within 1–2 business days.
  2. We send instructions. You'll get the return address and — if it's our fault — a prepaid shipping label.
  3. Ship it back. Pack the item the way it arrived. Use the original packaging if you still have it.
  4. Refund or replacement. Refunds post in 5–7 business days. Exchanges go straight back into production and ship as normal.

Don't guess on the window. If you're on day 28 and something's wrong, reach out — we'd rather work with you than lose the sale over a clock.

Contact Us to Start a Return